Online shop general faq

Which payment methods do you accept?
Paypal, Visa, Mastercard and Amex are accepted.

Returns and refunds?
Please contact me if you aren't happy with your order. - you are welcome to send it back for a full refund. Please send the package back within 2 weeks of receiving it, in it's original condition.

Do you offer discounts for large orders?
I offer a 10% discount for all orders over $100! Please use the promo code "SAVE" at the checkout.

Frames and hanging solutions?
You can choose if you would like your A4 and A3 prints framed or unframed from the drop down menu of each product. Framed pieces are $15 more than unframed pieces.
Please click here for more information on the frames. 

As sending frames outside of Australia is quite expensive, I recommend the unframed option to my overseas customers. All prints are standard paper sizes so easy to find frames for no matter where in the world you are. If you live near an Ikea, I recommend the Ribba frame as a good quality, affordable framing option that looks great on the wall.

Do you gift wrap?
Yes! Please contact me if you require gift wrapping. If you would like to send directly to the recipient, I can include a card and message from you too.

Are there any reviews from your customers?
I'm trying to find a way to share reviews from happy customers. For the meantime, please check out the cute photos my happy customers send me at the bottom of the product pages or have a peek at my Etsy reviews.

Can I just print your drawings myself?
Please don't. I work as a freelance creative which isn't the most financially lucrative career (it's very fulfilling in other ways though). I really appreciate everyone who supports my art by buying prints - its help me continue to do what I do and keep my prices reasonable so that they can be enjoyed by many. Please respect that and don't steal my work. 

Postage and packaging

Do you ship to my country and how much will it cost?
I can send to anywhere in the world! Postage and packaging prices can be found on this page

Can I collect my order?
Yes, if you would prefer to collect your order in Melbourne, please use the promo code "IWILLPICKUP" to deduct the postage fee. I will send you an email to arrange a time.

How do you package the items?
Both unframed and framed prints are sent in sturdy cardboard and sealed in plastic so that they don't bend or get wet. 

Do you offer Express Post?
The default shipping option is Economy or Standard post to keep prices as low as possible for my customers. If you require something urgently, please contact me and I can arrange for Express Delivery.

When should I order to receive my package for Christmas 2017?
Please place your Christmas order before Wednesday the 13th of December if you are in Australia, New Zealand, USA or Canada. Sunday the 10th of December for the rest of the world to receive their packages on time :)

Illustration faq

Are your drawings hand drawn or digitally drawn?
Both :) I draw by hand using Art Line pen and Sharpie markers then digitally edit on my Mac. You can see a video of me drawing here. I've recently got an ipad which is my first ever tablet! I'm learning to draw straight onto it with my i pencil which is a lot of fun.

How long have you been drawing?
Since I could hold a pen (so a very long time). I took art subjects at high school and completed a Bachelor of Illustration at Uni (BDES). I worked as a freelance Illustrator all throughout university and for a while after graduating but got involved in DJing around this time, and the music became my main creative outlet. It's only in the last couple of years that I've returned to Illustration and I'm very happy about it.

Do you do commissions?
Yes :) Please see examples of commissioned portraits here and commissioned drawings here. Feel free to contact me with your commission ideas or questions.